Responsive and solutions oriented, Teknaform has always prided itself to have one of the best customer service teams in the industry, and our reputation and success has grown on this commitment. In this month’s blog post, we take a closer look at how customer service can help you with your business needs and answer some of the most frequently ask questions.
Find Your Match
Inquiring about a stock colour or specific match? Or are you a new customer looking to buy
edgebanding? Did you know that you can find all this information directly on our website? Our Find Your Match tool is a great place to start for any edgebanding needs. Search for any Laminate Manufacturer or Laminate Code and Find Your Match will provide the best match results. If there is more than one match listed on the website, our Customer Service team will be happy to help you find the best match or send samples for review. Looking for a custom edgebanding solution? A specific texture? Or need a quote on items? Our customer service is happy to help.
Samples
Teknaform also offers a sample booklet that features our newest and most popular matches in a variety of textures and gloss levels. Contact a Customer Service Rep today on how you can get your own copy. Find a successful match and looking for a local distributor? You can search for the closest distributor in your area all through our website.
Re-ordering
Looking to re-order or track open or past orders? Our customer portal provides all this information. To use the portal, customers need to be set up in the system, and once set up they have full visibility of all their purchase orders, past and present. Contact a customer service rep to get started today.